ABOUT CUSTOEMR SERVICE FAQ

After Sale Term
This clause is only suitable for  the dealers has formally authorized by TECHMAXING Technology Co., Ltd and
the product bought from official website of TECHMAXING.
support:

1. goods return, from the parcel received to 15 days, and the commodity has no any demage by people,the buyer could ship the goods back to us, buyer pays all the return shipping, when the good is received by us, the 100% payment would be refund to buyer.

 
2. payment return, from the parcel received to 15 days, and the commodity has no any demage by people,the buyer could ship the goods back to us, buyer pays all the return shipping, when the good isreceived by us, the 100% payment would be refund to buyer.
Warranty

The user has purchased  products from TECHMAXING,we would  provide free warranty service for 1 year.
the product quality problems occur within Warranty caused by the normal use in 30 days from
purchasing, please contact us for replacement or other service.

 
Service Policy

There are any one of the following items not belonging to have our free warranty.
1, the problem occurs duo to not in accordance with the “User’s Guide” requirement, maintenance
and fault adjustment suggestion;
2, the damage and problem occurs cause by self-modification, repairing ,demolition,
non-compliance ,out of the provisions of the manual;
3, the problem occurs  caused by  the accident or improper maintenance;
4, valid invoice, warranty card, serial number and type are altereddoes or not matched ;
5.any sample could be shipped in 1-3 days, for the bulk orders,and the lead time just be 10-22 day.
6.we could be assistance in customizing your unique requirement
7.support 30% deposit and 70% balance.
8.support reliable 12-month quality warranty.

 
Warranty declaration

All warranty applies only TECHMAXING Technology Co., Ltd. for the product unauthorized or approved by us,
we will not assume any warranty responsibility and service .

 
Related Prodution Supporting    

1,May I need some sample before the official order?
Yes, any sample is welcomed! Could be shipped in 1-5 days

2.do you support print logo or other customizations?
Yes,we always assist customers print their logo and other requirement,
We are very proud to be assistance for clients idea making true

3.how about is the lead time? We need the the product urgently
Please don’t worry about that, we have enough machines and workers for the bulk orders,and the lead time just be 10-22 day.

4.how we pay for the order?
Yes, we have T/T, Paypal, West union account ,customers could buy from the onlineshop or contact us for more detail.